Resources / How to keep a website updated without a webmaster
Practical guideOne person owns the facts, logins stay with the organization, and edits can be a plain-language request.
A website goes stale when no one owns the facts. You do not need a staff webmaster to keep service times, events, and contact details true. You need one person responsible, logins that belong to the organization, and a simple way to ask for a change.
Write down who updates what. Service times, the staff page, and the weekly event belong to a named person, even if that person only sends a request and does not touch the files. When three people each think someone else will fix Christmas hours, the old times stay up.
The domain, the email, and the site login should not live only in a volunteer’s personal inbox. If that person moves, you still need a way in. We write this into our plans: domain and mailboxes stay yours, and if you leave, you keep the content and the accounts. The short version is on our How-to guides page, under domain and email.
If we built your site, you do not have to learn a dashboard. Send an edit request from the Companion client portal, or by email, in plain words. Tell us what to change, where it lives, and when you need it. Normal turnaround is within three business days. One clear request counts as one small edit. There is a checklist for writing that request on the How-to guides page.
If you maintain a site yourself, keep a short recurring list: look at the home page on a phone, check that times match your Google listing, and take down events after they pass. Seasonal pages for Advent or Easter should have a remove-by date, not an open hope that someone will remember.
Planning files in the shop can help the team behind the site, even when the public page is on a plan with us. Churches can use the 2027 Church Planning Calendar and the 2027 Social Media Content Calendar. Shops and crews can use the 2027 Recurring Job Calendar. Those are planning files, not a substitute for an accurate public page.
When you want a site that is cared for this way from the start, look at our process and our plans.
General information, not legal, tax, or financial advice. Details about third-party tools can change. Check each provider’s site for current terms.
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